Shipping and Exchange Policy

Studyix Private Limited sells digital products only. Day passes, weekly passes, test series, scholarship test registrations and wallet credit are delivered entirely over the internet.

Nothing is dispatched by courier or post, so no shipping address, shipping charge, tracking number or delivery partner is involved in any purchase on this platform.

Access is granted to the account used at checkout. Once a payment is confirmed by our payment partner, the corresponding pass or test access is activated on that account automatically.

You can see everything you hold under My Passes in your account, and every payment under your transaction history.

Delivery is immediate in normal conditions — access appears as soon as the payment is confirmed.

If a bank or UPI provider takes longer to confirm a payment, access is activated as soon as that confirmation reaches us. If a payment was debited by your bank but never confirmed to us, it is not charged by Studyix and is reversed by your bank or payment provider.

Because every product is digital and activated immediately, products cannot be exchanged for a different product after purchase.

If you purchased the wrong item, or access did not activate as described above, raise it with us and it will be reviewed under our Refund and Cancellation Policy.

For any question about delivery or access, reach us through the Contact Us page, or email admin@studyix.com.

Studyix Private Limited, Hyderabad (Financial District) – 500032, Telangana, India.